Privacy policy

Privacy Policy

Last Updated: September 22, 2026

At Monscre, your privacy matters to us. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, use our services, place an order, or communicate with us.

Monscre operates this website and online store, including its content, products, features, tools, and services (collectively, the “Services”). Our store is powered by Shopify, which provides the technology and infrastructure that enables us to operate our online store.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described below.

1. Information We Collect

When you interact with Monscre, we may collect certain information that identifies you or can reasonably be associated with you.

Depending on how you use our Services, the information we collect may include:

Contact Information

This may include:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

Payment & Transaction Information

When you make a purchase, payment-related information may be processed through our payment providers. This may include:

  • Payment method

  • Transaction details

  • Payment confirmation

  • Billing information

  • Other information required to process your payment

We do not intend to store complete payment-card information on our own systems where payment processing is handled by third-party payment providers.

Account Information

If you create an account with us, we may collect:

  • Username

  • Password

  • Account preferences

  • Account settings

  • Other information associated with your account

Order & Shopping Information

We may collect information about your interactions with our store, including:

  • Products you view

  • Products added to your cart

  • Wishlist items

  • Products purchased

  • Returns and exchanges

  • Cancelled orders

  • Previous transactions

  • Shopping preferences

Communications

When you contact our customer support team, we may collect the information you provide, including the contents of your messages and any information necessary to resolve your request.

Device & Technical Information

When you access our website, certain technical information may be collected automatically, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Network information

  • Unique device identifiers

  • Other technical information associated with your visit

Website Usage Information

We may also collect information about how you interact with our website, including the pages you visit, links you click, products you view, and the dates and times of your interactions.

2. How We Collect Your Information

We may obtain personal information from several sources.

Information You Provide Directly

We collect information when you:

  • Create an account

  • Place an order

  • Make a purchase

  • Subscribe to communications

  • Contact customer support

  • Submit a return or exchange request

  • Participate in promotions or other activities

  • Otherwise provide information to us

Information Collected Automatically

Some information is collected automatically when you browse or use our website through cookies, pixels, analytics tools, and similar technologies.

Information From Service Providers

Our service providers may collect or process information on our behalf when they provide services such as payment processing, analytics, shipping, fulfillment, customer support, hosting, or technology services.

Information From Third Parties

We may also receive information from business partners, advertising partners, social-media platforms, and other third parties where permitted by applicable law.

3. How We Use Your Information

We use personal information only for legitimate business and service-related purposes.

These purposes may include:

Providing & Managing Our Services

We may use your information to:

  • Process and fulfill orders

  • Process payments

  • Arrange shipping and delivery

  • Manage returns and exchanges

  • Provide customer support

  • Maintain your account

  • Remember your preferences

  • Improve your shopping experience

  • Recommend products that may be relevant to you

  • Process reviews and feedback

  • Improve our website, products, and services

Marketing & Promotions

Where permitted by law and subject to your choices, we may use your information to send:

  • Promotional emails

  • Product updates

  • Special offers

  • Marketing communications

  • Promotional text messages, where applicable

We may also use information about your interactions with our website to provide more relevant advertising.

You can opt out of promotional communications at any time by using the unsubscribe option included in our marketing emails or by contacting us.

Security & Fraud Prevention

We may use information to:

  • Protect customer accounts

  • Detect suspicious or fraudulent activity

  • Prevent unauthorized transactions

  • Investigate security incidents

  • Protect our website and systems

  • Maintain a safe shopping environment

If you create an account, you are responsible for keeping your login credentials confidential. Please do not share your password or other account-access information with anyone.

Customer Communication

We may use your information to:

  • Respond to inquiries

  • Provide customer support

  • Send order-related updates

  • Communicate about returns, exchanges, and refunds

  • Provide important information about our Services

Legal & Regulatory Requirements

We may process or disclose information when reasonably necessary to:

  • Comply with applicable laws

  • Respond to lawful government requests

  • Respond to court orders or legal processes

  • Protect our legal rights

  • Investigate suspected violations

  • Resolve disputes

  • Enforce our terms, policies, or agreements

4. When We Share Your Information

We do not sell your personal information simply as part of our ordinary business operations.

However, we may share information with trusted third parties when necessary to operate our business and provide our Services.

These parties may include:

Shopify & Technology Providers

Our website is powered by Shopify. Shopify and other technology providers may process information necessary to operate, secure, and improve our Services.

Payment Providers

We may share information with payment processors and financial institutions to securely process your transactions.

Shipping & Fulfillment Partners

We may share necessary information such as your name, phone number, and delivery address with courier, shipping, and fulfillment providers so that your order can be delivered.

Customer Support Providers

Information may be shared with service providers that help us manage customer support and communications.

Analytics & Technology Partners

We may use third-party services to understand how visitors use our website, measure performance, and improve our Services.

Marketing & Advertising Partners

Where permitted by applicable law, we may work with advertising and marketing partners to provide relevant promotions and advertisements.

These partners may have their own privacy policies governing how they process information.

Legal & Business Transactions

We may disclose information when necessary in connection with:

  • A merger or acquisition

  • Sale or transfer of business assets

  • Bankruptcy or restructuring

  • Legal proceedings

  • Government or regulatory requests

  • Protection of our rights, customers, website, or business

We may also share information when you specifically request or authorize us to do so.

5. Our Relationship With Shopify

Our online store is hosted and powered by Shopify.

Shopify may collect and process certain personal information relating to your use of our website and Services in order to provide its technology, security, infrastructure, and related services.

Information submitted through our store may be processed by Shopify and other service providers, including providers located outside your country.

Shopify may also process information to provide certain enhanced features and services across its platform.

For more information about how Shopify handles personal information, please review the Shopify Consumer Privacy Policy.

You can also review Shopify's privacy tools and available privacy choices through its privacy portal.

6. Cookies & Similar Technologies

Monscre and our service providers may use cookies, pixels, tags, analytics tools, and similar technologies.

These technologies may help us:

  • Keep our website functioning properly

  • Remember your preferences

  • Understand how visitors use our website

  • Improve website performance

  • Analyze shopping behavior

  • Personalize your experience

  • Measure marketing campaigns

  • Provide relevant advertising

You may be able to control or disable certain cookies through your browser settings.

Please note that disabling certain cookies may affect the functionality of parts of our website.

7. Third-Party Websites & Links

Our website may contain links to websites, applications, or services operated by third parties.

These third-party websites are not controlled by Monscre.

If you choose to visit a third-party website, we recommend reviewing its privacy policy and terms before providing any personal information.

Monscre is not responsible for the privacy, security, content, or practices of third-party websites or services.

Information shared on public or third-party platforms may be visible to other users and may be subject to the privacy policies of those platforms.

8. Children's Privacy

Our Services are not intended for children who are not legally permitted to use online shopping services in their jurisdiction.

We do not knowingly collect personal information from children below the applicable age of consent or majority.

If you believe that a child has provided personal information to us without appropriate consent, please contact us using the details provided below.

If we become aware that we have collected such information, we will take reasonable steps to delete it where required by applicable law.

9. Security of Your Information

We take reasonable administrative, technical, and organizational measures to protect your personal information.

However, no method of transmitting or storing information online is completely secure.

For this reason, we cannot guarantee absolute or perfect security.

Please avoid sending sensitive or confidential information through unsecured communication channels.

10. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The length of time we retain information may depend on:

  • The purpose for which it was collected

  • Whether you maintain an account with us

  • Whether we need the information to provide our Services

  • Legal and regulatory requirements

  • Accounting and tax obligations

  • Fraud prevention and security requirements

  • Resolving disputes

  • Enforcing our agreements and policies

When information is no longer required, we may delete or securely dispose of it in accordance with applicable law.

11. Your Privacy Rights & Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These may include:

Right to Access

You may have the right to request information about the personal data we hold about you.

Right to Correction

You may request that inaccurate or incomplete personal information be corrected.

Right to Deletion

In certain circumstances, you may request that we delete your personal information.

Right to Data Portability

Where applicable, you may request a copy of your personal information in a commonly used format or request that it be transferred to another service provider.

Marketing Preferences

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in our marketing communications.

Even if you unsubscribe from marketing communications, we may continue sending essential non-promotional messages, such as order confirmations, shipping updates, account notices, and other service-related communications.

How to Exercise Your Rights

To submit a privacy-related request, please contact us using the details provided in the Contact Us section below.

We may need to verify your identity before processing certain requests.

Your rights may be subject to limitations or exceptions under applicable law.

We will respond to valid requests within the timeframe required by applicable law.

12. Complaints & Privacy Concerns

If you have concerns about how we collect, use, or handle your personal information, please contact us.

We will review your concern and make reasonable efforts to address it.

Depending on your location and applicable law, you may also have the right to submit a complaint to the relevant data protection or privacy authority.

13. International Data Transfers

Because we work with Shopify and other service providers, your personal information may be stored or processed in countries outside the country where you live.

Where required by applicable law, we will take appropriate measures to protect personal information when it is transferred internationally.

The privacy protections and laws in another country may differ from those in your country of residence.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes to our business practices

  • Changes to our Services

  • New technologies

  • Legal or regulatory requirements

  • Other operational requirements

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle your information.

15. Contact Us

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about how your personal information is handled, please contact us.

Monscre™

Tradename: Monscre™ - Absolute Corporation
Registered Business Address:
Mutfarrik Shyampuri TVS Showroom
Jamshed Colony, Khatauli
Uttar Pradesh - 251201 India

GSTIN: 09HNSPM4045P1ZX
Website: www.monscre.in

Phone: +91 9027818231
Email: contact@monscre.in

Contact Time: Monday – Saturday: 10:00 AM – 6:00 PM
Sunday: Closed

Your Privacy Matters

At Monscre, we value the trust you place in us. We are committed to handling your personal information responsibly and taking reasonable steps to keep it secure.

Thank you for choosing Monscre.